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1. What would be the financial impact on a resident who is transported 10 miles from his/her home to an emergency room, via ambulance, and is covered by a 3rd party insurance carrier?

Fee	Cost
EMS Transport Fee	$1,802
EMS Mileage Fee	$150
Average 3rd Party Insurance Coverage	-$750
Net Transport Fee	$1,202
Waived by the City	-$1,202
Total Due from Resident	$0

2. When is the required EMS Utility Fee effective?

The EMS Utility Fee is effective October 2019. The EMS Utility Fee will be assessed to residents and businesses who have water accounts; and will be added to the monthly water bill.

3. Who is eligible to receive this benefit?

Everyone who resides in a household or apartment unit; or is employed by a business in which the water account holder has paid the required EMS Utility Fee.

4. Do I need to register and/or provide insurance information (in advance) for this service?

Prior registration is not required for this service. Only when ambulance services are provided to you will your information be taken and verified.

5. Does this benefit cover EMS transport and non-transport fees?

Yes, any ambulance service cost will be waived as long as the person receiving service is a resident of Alvin and the utility account holder has paid the mandatory EMS Utility Fee.

6. If I live in the county but still in Alvin EMS’s response area, am I eligible to receive this benefit?

There is a non-resident annual fee of $144 which must be paid prior to any medical service or transport for the fees to be waived. Otherwise the patient will be responsible for the amount due after any insurance payments.

7. Who do I call if I have more questions?

Alvin EMS, 281-388-4363